Terms of Use

These Terms of Use govern access to and use of the Zambia Road Safety Trust website at zambianroadsafety.org, including its pages, publications, forms, downloadable materials and related online services.

By using this website, you agree to these Terms of Use. If you do not agree with them, you should stop using the website.

These terms should be read together with the ZRST Privacy Policy and Cookie Policy.

1. About the Zambia Road Safety Trust

The Zambia Road Safety Trust (ZRST) is a Zambian non-governmental organisation working to reduce road deaths and serious injuries through road safety programmes, training, research, policy support, advocacy, public education and partnerships.

For questions about this website or these Terms of Use, contact:

Zambia Road Safety Trust
10 Mulundu Street
Woodlands
Lusaka, Zambia

Email: info@zambianroadsafety.org
Telephone: +260 961 475 610
Website: zambianroadsafety.org

The contact details above are published on the official ZRST website. (Zambia Road Safety Trust)

2. Acceptance of these terms

By accessing, browsing or using the ZRST website, you confirm that:

  • you have read and understood these Terms of Use;
  • you agree to comply with them;
  • you will use the website only for lawful purposes; and
  • information you submit through the website will be accurate to the best of your knowledge.

If you use this website on behalf of an organisation, company, government body, school, donor, partner or other institution, you confirm that you are authorised to act on its behalf.

3. Purpose of the website

The ZRST website provides institutional and public-interest information concerning:

  • road safety in Zambia;
  • child and school-zone safety;
  • pedestrian and cycling safety;
  • motorcycle, driver and fleet safety;
  • road crash data and analysis;
  • policy and advocacy;
  • training and capacity building;
  • research and technical partnerships;
  • programmes and project results;
  • corporate sponsorship and donor partnerships;
  • events, campaigns and public statements;
  • employment, consultancy or volunteer opportunities;
  • ways to contact or support ZRST.

The website is intended to support public awareness, institutional engagement, programme development and access to ZRST information and services.

4. Information is general in nature

Content on the ZRST website is provided for general information, research, education and institutional communication.

Unless ZRST expressly states otherwise in writing, website content does not constitute:

  • legal advice;
  • engineering advice;
  • medical advice;
  • financial or investment advice;
  • insurance advice;
  • procurement advice;
  • a road safety audit;
  • a formal risk assessment;
  • approval from a public authority;
  • a binding project commitment;
  • a contractual offer;
  • a guarantee of funding, sponsorship or partnership.

Road safety conditions vary by location, road design, traffic volume, speed, road-user behaviour, enforcement and other factors. Organisations should obtain appropriate technical, legal and regulatory advice before relying on website information for project delivery or operational decisions.

5. Accuracy and currency of information

ZRST takes reasonable care to publish information that is accurate and useful at the time of publication.

However:

  • road crash figures may be revised by the issuing authority;
  • laws, regulations, standards and institutional responsibilities may change;
  • project information may reflect a defined reporting period;
  • external sources may be amended, removed or corrected;
  • links may become unavailable;
  • website content may contain inadvertent errors or omissions.

ZRST does not guarantee that all information will always be complete, current or free from error.

Where an article cites Zambia Police, RTSA, a ministry, council, donor, research institution or other source, users should consult the original source where a decision depends on exact wording or current data.

6. No automatic partnership, approval or commitment

Submitting a contact form, proposal, concept note, funding enquiry, training request or partnership request does not create:

  • a contract;
  • an agency relationship;
  • a funding commitment;
  • a sponsorship agreement;
  • a consultancy appointment;
  • a procurement obligation;
  • a promise of technical support;
  • an endorsement by ZRST;
  • approval from a government institution or road authority.

ZRST may review, decline, refer or request more information about an enquiry according to its relevance, scope, funding position, safeguarding requirements and available capacity.

A binding commitment exists only when authorised representatives sign a written agreement or issue another formal written confirmation.

7. Authority approvals and technical work

Road safety infrastructure, traffic-calming works, road markings, signs, crossings, public-road interventions and related engineering measures may require approval from the responsible road authority, local authority, regulator, school authority, landowner or government agency.

Information published on this website does not replace those approvals.

No person should install, alter, remove or place traffic signs, speed humps, road markings, barriers or other road infrastructure solely on the basis of website content.

ZRST may provide assessments, recommendations, training or project support, but final legal and technical authority remains with the institutions empowered under applicable law.

8. Permitted use

You may use the website for lawful, non-abusive purposes, including:

  • reading and sharing ZRST public information;
  • referring to published ZRST research or public statements;
  • contacting ZRST;
  • requesting services, training or partnership discussions;
  • downloading materials made available for public use;
  • using public road safety resources for education or awareness, subject to intellectual-property requirements.

You may not use the website in a way that damages, disrupts or interferes with its operation or the rights of other users.

9. Prohibited use

You must not:

  • use the website for unlawful, fraudulent or deceptive purposes;
  • submit false, misleading or impersonated information;
  • attempt to gain unauthorised access to the website, server, accounts or databases;
  • introduce malware, malicious code, viruses or harmful files;
  • conduct automated scraping that disrupts website operation;
  • overload, attack or interfere with website security;
  • use ZRST’s name, logo or content to imply an unauthorised partnership or endorsement;
  • copy and present ZRST material as your own;
  • alter ZRST publications in a way that misrepresents their meaning;
  • use photographs of children, beneficiaries, staff or partners outside the permitted context;
  • collect personal information about other users without lawful authority;
  • submit abusive, threatening, defamatory, discriminatory or harmful content;
  • use website contact forms to send spam or unsolicited commercial messages;
  • attempt to bypass security, consent or access controls.

Zambia’s Electronic Communications and Transactions Act, 2021 provides a legal framework for electronic communications and transactions, while the Cyber Crime Act, 2025 addresses offences involving computers and computer systems. (Parliament of Zambia)

10. Intellectual property

Unless otherwise stated, the content of the ZRST website is owned by, licensed to or lawfully used by the Zambia Road Safety Trust.

Protected material may include:

  • the ZRST name and logo;
  • reports and research;
  • articles and policy briefs;
  • photographs and videos;
  • programme descriptions;
  • graphics and infographics;
  • training materials;
  • presentations;
  • project tools and templates;
  • website design and written content;
  • case studies and monitoring information.

All rights are reserved except where ZRST expressly permits another use.

11. Limited permission to share public material

You may quote, link to or share reasonable extracts from publicly available ZRST material for education, research, reporting, policy discussion or other non-commercial public-interest purposes, provided that:

  • ZRST is clearly credited;
  • the source page or publication is identified;
  • the material is not altered in a misleading way;
  • the use does not imply endorsement;
  • photographs, logos and third-party material are not reused without permission;
  • the use complies with applicable copyright law.

Substantial reproduction, commercial use, translation, republication, adaptation or use in paid training requires prior written permission from ZRST.

Permission requests should be sent to:

info@zambianroadsafety.org

Use the subject line:

Content Permission Request

12. ZRST name, logo and endorsement

The ZRST name, logo, programme names and visual identity may not be used without prior written permission.

You must not use ZRST branding in a manner that suggests:

  • ZRST has approved a product or service;
  • ZRST is a project partner;
  • ZRST supports a political candidate or party;
  • ZRST has certified a road, vehicle, driver, organisation or training programme;
  • ZRST has approved a fundraising appeal;
  • ZRST is responsible for a third-party event or publication.

Authorised use may be subject to a written agreement, brand guidelines and approval of the final material.

13. Photographs, videos and personal stories

Photographs, videos, testimonials and case studies published on the website may depict programme participants, children, staff, partners or members of the public.

Their publication does not give website users permission to:

  • download and republish the material;
  • use it for advertising;
  • use it for political messaging;
  • identify or contact individuals shown;
  • remove captions or context;
  • create misleading or harmful adaptations;
  • use images of children outside the approved safeguarding context.

Permission must be obtained from ZRST and, where relevant, from the person, parent, guardian, photographer, sponsor or rights holder.

14. Third-party material

Some website content may include or refer to material owned by:

  • government institutions;
  • donors;
  • sponsors;
  • research organisations;
  • universities;
  • media organisations;
  • photographers;
  • technical partners;
  • international agencies.

Third-party material remains subject to the rights and terms of its owner. ZRST cannot grant permission to reuse content it does not own.

15. User submissions

Where you submit information through a contact form, email, application, registration process or other website function, you confirm that:

  • the information is accurate to the best of your knowledge;
  • you have authority to provide it;
  • it does not infringe another person’s rights;
  • it is not unlawful, defamatory, threatening or harmful;
  • it does not contain malicious code;
  • it does not disclose confidential information without authority.

You remain responsible for the content you submit.

ZRST may use submitted information to respond to your enquiry, assess a request, administer a programme or carry out another purpose described in the ZRST Privacy Policy.

16. Confidential information

The general website contact form is not a secure channel for highly confidential or sensitive information.

Do not submit through the website:

  • passwords;
  • banking credentials;
  • national registration numbers unless specifically requested through an approved process;
  • detailed health information;
  • confidential legal documents;
  • safeguarding reports containing unnecessary personal data;
  • commercially sensitive bid information;
  • information that you are not authorised to disclose.

Where confidential information is required, ZRST may provide a more appropriate submission method.

17. Privacy and personal information

ZRST processes personal information submitted through the website in accordance with its Privacy Policy and applicable data-protection requirements.

Zambia’s Data Protection Act, 2021 regulates the collection, use, transmission, storage and other processing of personal data and establishes rights for individuals. (Parliament of Zambia)

The Data Protection Commission is the authority responsible for overseeing personal-data protection in Zambia. (Data Protection Zambia)

Users should read the ZRST Privacy Policy before submitting personal information.

18. Cookies

The website may use cookies and similar technologies for essential operation, security, user preferences, analytics and embedded services.

Further information is provided in the ZRST Cookie Policy.

Users may manage non-essential cookie choices through the website’s consent tool where available and through their browser settings.

19. External links

The ZRST website may contain links to third-party websites, publications, registration platforms, social-media services, government sources and partner pages.

These links are provided for reference or convenience.

ZRST does not control and is not responsible for:

  • the availability of an external website;
  • its accuracy or security;
  • its privacy practices;
  • its cookies;
  • its terms of use;
  • products or services offered through it;
  • changes made after the link was published.

The inclusion of a link does not automatically constitute endorsement.

Users should review the terms and privacy notices of external websites before using them or submitting personal information.

20. Donations and payments

Where the website provides information about donations, sponsorship or payment, additional terms may apply through the relevant payment provider, partner or written agreement.

Users are responsible for:

  • ensuring payment information is correct;
  • using an authorised payment method;
  • checking applicable fees and exchange rates;
  • retaining payment records;
  • reviewing the terms of any third-party payment service.

A donation does not give the donor ownership, control or automatic approval rights over ZRST programmes unless this is provided in a written agreement.

ZRST may refuse or return a donation where accepting it would create a legal, ethical, safeguarding, reputational or operational risk.

21. Training, events and registrations

Training courses, workshops, conferences and events may be subject to separate terms concerning:

  • eligibility;
  • fees;
  • payment dates;
  • cancellations;
  • substitutions;
  • attendance;
  • certification;
  • conduct;
  • intellectual property;
  • photography;
  • health and safety.

Information on an event or training page does not override the specific registration or contractual terms issued for that activity.

22. Employment and consultancy opportunities

Job, consultancy, internship and volunteer notices may be changed, extended or withdrawn at ZRST’s discretion, subject to applicable law and contractual obligations.

Submitting an application does not guarantee:

  • an interview;
  • appointment;
  • feedback;
  • inclusion in a database;
  • future work.

Applicants must provide accurate information and disclose any conflict of interest relevant to the role.

23. Website availability

ZRST seeks to keep the website available and functional but does not guarantee uninterrupted access.

Access may be affected by:

  • maintenance;
  • hosting problems;
  • security incidents;
  • telecommunications failures;
  • software updates;
  • power outages;
  • third-party service interruptions;
  • circumstances beyond ZRST’s reasonable control.

ZRST may suspend, restrict or remove any part of the website where necessary for security, maintenance, legal compliance or organisational reasons.

24. Security

Users must not attempt to test, bypass or defeat website security without written authorisation.

ZRST takes reasonable steps to protect the website, but no internet service can be guaranteed to be fully secure.

Users are responsible for maintaining suitable security on their own devices, browsers and networks.

Suspected security vulnerabilities should be reported privately to:

info@zambianroadsafety.org

Use the subject line:

Website Security Report

Do not publicly disclose a suspected vulnerability before ZRST has had a reasonable opportunity to investigate it.

25. Disclaimer of warranties

The website and its content are provided on an “as available” basis.

To the extent permitted by law, ZRST does not give an express or implied warranty that:

  • the website will always be available;
  • all content will be error-free;
  • every link will remain active;
  • website information will meet every user’s needs;
  • the website will be free from harmful components;
  • use of the website will produce a particular outcome.

Nothing in these terms excludes a right or obligation that cannot lawfully be excluded.

26. Limitation of liability

To the extent permitted by law, ZRST will not be liable for loss arising solely from reliance on general website information without appropriate professional or technical assessment.

This may include:

  • loss arising from outdated or incomplete information;
  • decisions made using general road safety content;
  • interruption or unavailability of the website;
  • third-party websites or services;
  • unauthorised use of ZRST content;
  • loss caused by a user’s failure to secure their device or account;
  • indirect or consequential loss.

This limitation does not apply where liability cannot lawfully be excluded or limited.

27. Indemnity

Where permitted by law, a user who unlawfully misuses the website, infringes intellectual-property rights, introduces harmful code or falsely represents an association with ZRST may be responsible for losses, costs or claims reasonably arising from that conduct.

28. Political neutrality and public comment

ZRST may publish road safety analysis, policy positions, public statements and recommendations concerning government decisions, legislation, enforcement, infrastructure and public administration.

Such content represents ZRST’s institutional road safety position at the time of publication.

Unless expressly stated, it does not represent:

  • support for or opposition to a political party or candidate;
  • an instruction to vote in a particular way;
  • the position of every donor, sponsor or project partner;
  • legal advice.

Users must not reproduce ZRST content in a way that falsely presents it as partisan endorsement.

29. Safeguarding and respectful conduct

ZRST expects website users to respect the dignity, privacy and safety of children, crash victims, bereaved families, programme participants, staff and partners.

Users must not:

  • harass or threaten individuals referred to on the website;
  • use personal stories for ridicule or exploitation;
  • attempt to identify children from limited information;
  • publish insensitive crash imagery taken from ZRST materials;
  • misuse programme information in a way that creates safeguarding risk.

ZRST may report serious misuse to the appropriate service provider, regulator or law-enforcement body.

30. Changes to the website

ZRST may:

  • add, amend or remove content;
  • change website structure;
  • update programmes and service descriptions;
  • correct errors;
  • withdraw publications;
  • change links;
  • introduce new website functions.

Past versions may not remain available unless ZRST is required to retain or archive them.

31. Changes to these Terms of Use

ZRST may revise these Terms of Use to reflect:

  • changes in law;
  • new website functions;
  • changes to programmes or services;
  • security requirements;
  • organisational policies;
  • regulatory guidance.

The current version will be published on the website with its effective date.

Continued use of the website after publication of revised terms constitutes acceptance of the updated terms.

32. Suspension or restriction of access

ZRST may restrict or block access where a user:

  • breaches these terms;
  • threatens website security;
  • submits spam or harmful material;
  • misuses ZRST branding;
  • attempts unauthorised access;
  • engages in unlawful conduct.

Where appropriate, ZRST may preserve relevant records and report the matter to service providers or authorities.

33. Severability

If any provision of these Terms of Use is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply.

The affected provision will be interpreted or limited only to the extent necessary to make it lawful and enforceable.

34. No waiver

If ZRST does not immediately enforce a provision of these Terms of Use, that does not mean it has waived its right to enforce it later.

35. Governing law and jurisdiction

These Terms of Use are governed by the laws of the Republic of Zambia.

Any dispute concerning the website or these terms will be subject to the jurisdiction of the courts of Zambia, unless the parties agree to another lawful dispute-resolution process.

Relevant legislation includes the Electronic Communications and Transactions Act, 2021, the Data Protection Act, 2021, the Cyber Security Act, 2025 and the Cyber Crime Act, 2025. The 2025 cyber legislation replaced the combined 2021 cyber-security and cyber-crimes framework. (Parliament of Zambia)

36. Contact ZRST

Questions about these Terms of Use may be sent to:

Zambia Road Safety Trust
10 Mulundu Street
Woodlands
Lusaka, Zambia

Email: info@zambianroadsafety.org
Telephone: +260 961 475 610

Email subject: Terms of Use Enquiry

This page should undergo legal review before publication, particularly the limitation-of-liability, indemnity, donation, jurisdiction and intellectual-property clauses. Those provisions carry legal consequences and should match ZRST’s registration documents, contracts, insurance arrangements and actual website functions.